Accessibility Statement for Red Rooster Coffee

Our commitment

Red Rooster Coffee is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website, redroostercoffee.com. We want every customer to be able to browse our coffees, learn about them, and place an order. If anything on our site gets in your way, we want to hear about it so we can work to address it and ensure we can meet your needs.

Who this statement covers

This statement applies to redroostercoffee.com. Some parts of our online experience — includingShopify Checkoutand embedded third-party content such as ratings, reviews, maps and social media — are provided by outside platforms that we do not build or control. We consider accessibility when we choose vendors and we raise problems with them, but we are not able to control how those platforms are built.

Standards we use as a guide

We use the Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium, as a reference when we design, build and review our website. WCAG is a voluntary international guideline. We use it as a reference because it is a practical and widely recognized framework for making a website work well for everyone, but it is not a legally mandated standard.

What we have done

Engaged a developer with accessibility experience in the design and review of our website.

Tested key parts of the site, including our product pages and the ordering flow, using automated tools and hands-on review.

Maintain a prioritized list of accessibility improvements and work through it on an ongoing basis.

Assigned responsibility for accessibility to our Systems Administrator

Include accessibility review in our process for website design, development and content publishing.

Compatibility with assistive technology

Our website is designed to be used with common assistive technologies, including screen readers and screen-magnification software, on current versions of major browsers. Assistive technologies and browsers vary widely and change frequently, and we are not able to test every possible combination. If the tools you use do not work well with our site, please tell us — see below.

If you have trouble using our site

If you have any difficulty browsing, finding information or placing an order on redroostercoffee.com, please contact us and we will help. We will provide the information you are looking for and, if you wish, complete your order with you directly — at no additional cost to you and at the same pricing then available on our website.

How to reach us

We welcome your feedback on the accessibility of redroostercoffee.com. You can reach us for help placing an order, or to tell us about a problem:

Phone: 540-745-7338 [Monday–Friday, 9am–5pm ET]

Email: support@redroostercoffeeroaster.com

Mailing address: PO Box 413 Floyd VA 24091

We aim to respond to accessibility questions and requests within [10] business days. If your question concerns an order you are trying to place, we will respond as quickly as we can.

About this statement

This statement describes our approach and our practices. It is a description of how we work. It is not a contract, a warranty or a guarantee of any particular result, and it does not create any third-party rights or independent cause of action. It is not an acknowledgment that any particular technical or legal standard applies to our website, nor an admission of any obligation under the Americans with Disabilities Act or any other law, and all rights are reserved in that regard. We review this statement periodically and update it as our website changes.

Date

This statement was last reviewed and updated on [9/8/26].